Cross-Cultural Communication is designed to help participants communicate effectively across cultures. In international business, misreading non-verbal cues like physical space and eye contact, sense of time, decision-making style or values and assumptions can lead to embarrassing mishaps (at best) or the breakdown of a business relationship (at worst).
Our program will help you:

  • Improve intercultural communication skills
  • Develop strategies to ensure more effective business results
  • Identify cultural assumptions and values
  • Understand communication styles
  • Manage conflicts
  • Negotiate across cultures
  • Identify cultural differences in the workplace
  • Build effective relationships
  • Understand stereotypes and perceptions
  • Understand non-verbal communication

Benefits

  • Those working as part of or manage an intercultural team
  • Those embarking on an international assignment
  • Those serving as a liaison with overseas clients or suppliers

Programs may be customized to suit specific needs. One-on-One Coaching sessions can be arranged on any specific topic.

Upcoming Programs